Warranty policies
At INDRA DESIGNS CO S.A.S., we work with high-quality materials and carefully supervised manufacturing processes, with the aim of offering products that meet high standards of durability, design, and finish.
All our products come with a warranty of fifteen (15) calendar days from the delivery date.
The warranty covers:
- Manufacturing defects
- Structural problems in the corset boning
- Failures in zippers or clasps
- Abnormal detachment of rhinestones or decorative elements
Warranty conditions
The warranty does not cover the following cases:
- Improper use of the product
- Damage caused by incorrect washing
- Natural wear and tear from use
- Incorrect handling of the adjustment system
- Modifications made by third parties
Warranty request
To request the warranty, the customer must send an email to:
info@indrastore.co
Including the following information:
- Order number
- Photographs of the product
- Detailed description of the issue
Once the request is received, our team will evaluate the case and provide an appropriate solution, which may include:
- Repair of the product
- Replacement with the same product
- Issuance of a voucher for the value of the product
Our goal is to guarantee your satisfaction and back up the quality of each of our garments.