Warranty policies

At INDRA DESIGNS CO S.A.S., we work with high-quality materials and carefully supervised manufacturing processes, with the aim of offering products that meet high standards of durability, design, and finish.

All our products come with a warranty of fifteen (15) calendar days from the delivery date.

The warranty covers:

  • Manufacturing defects
  • Structural problems in the corset boning
  • Failures in zippers or clasps
  • Abnormal detachment of rhinestones or decorative elements

Warranty conditions

The warranty does not cover the following cases:

  • Improper use of the product
  • Damage caused by incorrect washing
  • Natural wear and tear from use
  • Incorrect handling of the adjustment system
  • Modifications made by third parties

Warranty request

To request the warranty, the customer must send an email to:

info@indrastore.co

Including the following information:

  • Order number
  • Photographs of the product
  • Detailed description of the issue

Once the request is received, our team will evaluate the case and provide an appropriate solution, which may include:

  • Repair of the product
  • Replacement with the same product
  • Issuance of a voucher for the value of the product

Our goal is to guarantee your satisfaction and back up the quality of each of our garments.